After you book
You receive a confirmation for the time you chose, and we call you at that time. If you booked by phone, the time is agreed on the call. Business hours are confirmed when you contact us.
Book a Free 15-Minute Roof Phone Consultation
Call (703) 436-4445 or use the calendar below. Tell us the property address and what the roof is doing, and we will explain the next step. The free offer is the 15-minute phone consultation; nothing else on this site is advertised as free.
Book online
Pick a time for your phone consultation
Choose a slot in the calendar and enter your details. You can also call and book by phone.
Why a call first
Why we start with a short phone call
A roof problem is easier to sort out once someone has heard the whole story. Fifteen minutes on the phone lets us learn the roof type, the symptoms and the property before anyone drives out, so the next step fits what is actually happening.
For some roofs the answer is a repair assessment. For others it is an inspection to decide between repair and replacement, or a replacement conversation about the roof covering, decking and ventilation. You leave the call knowing which one applies and what the visit to your property will involve. Our roofing services pages explain each option in more detail if you want to read ahead.
The call
What happens on the 15-minute call
A short, focused conversation about your roof. It is not an inspection and not a written proposal.
We listen
You describe the leak, the damage or the project and what you need decided.
We ask about the roof
The roof type and age, where the problem shows up and what has already been tried.
We name the next step
Whether it points to a repair assessment, an inspection or a replacement discussion.
We explain the visit
What the assessment at your property involves, which is arranged by appointment.
We answer questions
About the process, the written scope and what documents you receive.
Prepare
What to have ready before the call
None of this is required, but each item makes the 15 minutes more useful.
- The property address, or at least the town
- The roof type and roughly how old it is
- Where the leak or damage appears and when it started
- Photos taken from a safe place on the ground or from inside
- The date of the last storm, if weather is involved
- Your insurer's name if a claim is involved, and any HOA requirement
Right now
Active leak or storm damage right now
If it cannot wait, call (703) 436-4445 and tell us what is happening. Availability depends on weather, access and scheduling, and no fixed arrival time is promised.
Stay off the roof. If water is entering the home, protect belongings and photograph the damage from a safe place. Our guide to storm damage roof inspection explains what to document.
Commercial and multi-unit properties
Describe the roof system, how the building is used and any access restrictions. Flat and low-slope roofs raise different questions, covered on our commercial roofing page.
Our office
Our office and contact details
Sterling Roofers
8466 Tyco Road, Suite B
Vienna, VA 22182
Call before visiting. Roof assessments happen at your property by appointment.
Learn about Sterling Roofers, see our roofing services and service areas, or read about a roof insurance claim.
FAQ
Phone consultation questions
What does the free 15-minute phone consultation cover?
A conversation about the problem, the roof type and the right next step. It is not an inspection and not a written proposal.
Are roof inspections, estimates or quotes also free?
The free offer is the 15-minute phone consultation. How an on-site assessment or a written proposal works is explained on the call.
What should I have ready before I call?
The address, the roof type and age, the leak history, photos taken from a safe place, the date of the last storm and your insurer's details if a claim is involved.
What if my roof is leaking right now?
Call (703) 436-4445 and tell us what is happening. Availability depends on weather, access and scheduling, and no fixed arrival time is promised. Protect belongings and photograph the damage from a safe place.
When will you call me back after I book?
We call at the time you chose in the calendar, and you receive a confirmation of that time. If you need to change it, call (703) 436-4445.
Can I book a consultation for a commercial building?
Yes. Describe the roof system, how the building is used and any access restrictions when you book or call.
Can I book an in-home consultation?
The first step is the 15-minute phone consultation. Roof assessments then take place at your property by appointment, and the call is where that visit is arranged.